Account Management

Bank of Pensacola offers numerous options to help manage your accounts easily. From Online Banking to BillPay, you’ll be able to access your funds when you need them.

Online Banking

With Bank of Pensacola Online Banking, you can check your balance and account activity at your fingertips through a laptop, tablet or smartphone. You can also create email and text alerts (message and data rates may apply) to let you know if your account balance is low or if a payment is due.

BillPay

It’s the easiest way to pay bills.

  • Signup for our single-source solution for paying bills anytime, anyway and anywhere.

Anytime

  • 24 hours a day, seven days a week.

Anyway

  • One-time payments
  • Recurring, scheduled payments
  • By ACH (electronic check), credit card or debit card

Anywhere

  • Online using our BillPay system
  • In person at a branch

If you are not already a BillPay customer, enroll now! For assistance setting up BillPay, our Customer Service representatives can guide you through the process at 1-800-874-3121 or info@bankpensacola.com.

Bank of Pensacola’s BillPay system is available to all account holders. If you don’t have an account with us, open one today!

Mobile Banking

Access your Bank of Pensacola accounts from your mobile device. Check your balance, deposit checks, pay bills, transfer money — whether at home or on the go. Get the security and convenience of Online Banking from anywhere you go.

Apple App Store Google play Store

iPhone screen Bank of Pensacola App

Order Checks

Order your new checks the next time that you stop by a branch or online using Harland Clarke’s, our third party check provider, check order website!

To order checks, visit www.ordermychecks.com and see what products are available to you. You’ll be required to enter your routing and account number for security and verification purposes. Please note that in order to use this service, your first order of checks must be ordered by a bank representative.

You may also order checks by submitting a written request to Customer Service but we will need the following:

Written request with signature specifying

  • Desired check style
  • Quantity
  • The address that you want your checks sent to (if different than your physical address)
  • Desired check heading

Please e-mail your written request to info@bankpensacola.com or fax to 850-453-2736.

Wire Transfer

Setup a one-time or re-occurring wire transfer with ease!

Contact our Customer Service Representatives at 1-800-874-3121 to setup a wire transfer.

Request New Debit Card

Replacement cards can be picked up the same day at our Downtown branch!

If you lost or misplaced your Check Card, contact Bank of Pensacola immediately by calling 1-866-546-8273. We create check cards on site so you can have a new card in as little as five minutes!

Start enjoying the benefits now:

  • Accepted at millions of locations worldwide.
  • Track and manage your spending through Online Banking.
  • Provide us with your favorite digital photo to customize the background of your debit card.
  • We’ll refund up to four ATM fees per month when using another institution’s ATM upon request.
  • Use it when you fill up with gas, go to the movies, dine out, or shop online.

Telephone Banking

Access your account 24 hours a day, 7 days a week!

Every account at Bank of Pensacola is automatically enrolled in Telephone Banking, to access your account today follow these easy steps:

Call 1-800-587-9489 to access our Telephone Banking system.

MAIN MENU

Press:
1 – To hear account information
2 – To transfer funds or to make a loan payment
3 – To order a stop payment against your account
4 – To report ATM or debit card as lost or stolen
5 – To change your PIN
7 – To hear bank information
# – To complete this call
* – To repeat this menu

ACCOUNT MENU

1 – Checking or Money Market
2 – Savings
3 – CD or IRA
4 – Loans
# – To return to the main menu
* – To repeat this menu

CHECKING OR MONEY MARKET MENU

(Balance is given)
1 – To hear a breakdown of your recent transactions (transactions in processing)
# – To return to the main menu

1 – To hear checks and other debits against your account
2 – To hear deposits and other credits against your account
3 – To hear ATM transactions against your account
4 – To hear all transactions
5 – To hear upcoming ACH transactions against your account
6 – To search for a check by check number
7 – To search for a check by amount
8 – To repeat your balance
# – To return to the previous menu
* – To repeat these choices

SAVINGS MENU

Enter your account number followed by the # key
Enter your PIN followed by the # key
Enter the last 4 digits of your SSN followed by the # key
The current ledger balance is given
The balance available to cash withdrawal is given

1 – To hear savings withdrawals
2 – To hear savings deposits
3 – To hear ATM transactions against you account
4 – To hear all transactions
# – To return to the previous menu
* – To repeat these choices

CD/IRA MENU

The ledger balance is given
1 – To repeat your balance
2 – To hear interest rate information
3 – To hear last month’s interest rate info
4 – To hear the maturity date
5 – To hear prior year interest information
# – To return to the previous menu
* – To repeat these choices

LOANS MENU

The principal balance given
1 – To repeat balance
2 – To hear the accrued interest
3 – To hear payoff information
4 – To hear the next payment information
5 – To hear the last payment information
6 – To hear interest rate information
# – To return to the previous menu
* – To repeat these choices

TRANSFER FUNDS OR MAKE A LOAN PAYMENT

1 – To make a transfer from checking
2 – To make a transfer from savings

Enter the account number you wish to transfer from followed by #
1 – To make a transfer to checking
2 – To make a transfer to savings
* – To cancel this request

ORDER A STOP PAYMENT AGAINST YOUR ACCOUNT

Enter the account number to stop payments on and press the # key
1 – To stop a specific check number
3 – To stop all checks with a specific check amount
* – To cancel this request

CHANGE YOUR PIN

Please enter your new 4 digit PIN # followed by the # sign.
Please re-enter your new 4 digit PIN # followed by the # sign.
Please make a note of your new PIN.

BANK INFORMATION

1 – To hear Main office location information
2 – To hear the Highway 98 location information
# – To return to the previous menu
* – To repeat these choices